Betim Shala

Led the development and integration of critical software solutions, including event streaming architecture and vendor platforms, to enhance product capabilities and drive business growth.

• Engineered and managed a robust event streaming architecture using Kafka and Confluent, successfully migrating legacy services to modern, scalable versions.
• Collaborated with product teams to lead the seamless integration of the largest vendor into the platform, significantly expanding service offerings.
• Partnered with marketing and sales departments to lead the development and implementation of a new product demo capability, enhancing client engagement and sales enablement.

Developed and deployed automated solutions and event-driven architectures to optimize financial processes and support business expansion for new clients.

• Engineered an event-driven architecture to automate account receivables processes, ensuring seamless flow from invoice creation to reconciliation across multiple accounting systems.
• Designed and deployed robotic process automation (RPA) solutions for various internal tasks, directly contributing to business growth and new client acquisition.
• Significantly improved the Accounts Receivables process, enhancing overall efficiency and data accuracy by optimizing workflows and system integrations.

Developed and managed microservices for remote device management and implemented automated deployment processes on a core platform.

• Developed and maintained robust microservices for remote device management and orchestration, enhancing platform capabilities and system reliability.
• Implemented automated deployment and release processes for the device Operating System, significantly improving release efficiency and consistency.
• Fostered close collaboration with cross-functional teams, including team leads, back-end and front-end developers, and project managers, to ensure cohesive project delivery.

Led and contributed to large-scale digitalization projects for the government of Kosovo, modernizing public sector services and improving operational efficiency.

• Spearheaded large-scale digitalization projects for the Government of Kosovo, including the development of a comprehensive digital platform for public access.
• Designed and implemented the Kosovo Accreditation Agency platform, significantly streamlining accreditation activities with efficient tracking and monitoring capabilities.
• Drove significant digital transformation initiatives within the public sector, successfully modernizing key government services and improving citizen access.

Developed and maintained web applications, contributing to new feature development and user experience improvements.

• Developed and maintained robust web applications, consistently enhancing performance and user usability through iterative improvements.
• Actively contributed to and participated in the definition of new feature and product specifications, influencing development roadmaps and project scope.
• Proposed and implemented creative and innovative solutions that significantly improved overall user and customer experience.

Gained foundational experience in software development, applying OOP and MVC concepts in a hands-on environment.

• Gained initial hands-on experience applying Object-Oriented Programming (OOP) and Model-View-Controller (MVC) architectural patterns in real-world projects.
• Utilized Ruby on Rails as the primary framework for developing applications, solidifying practical OOP and web development skills.
• Contributed to the development lifecycle by learning and implementing core software engineering principles and best practices.